SMMZONE.PK - Terms of Service & Policies
Last Updated: October 7, 2025
Welcome to SMMZONE.PK, your trusted social media marketing (SMM) partner. By accessing or using our website (https://smmpanel.pk) or services, you agree to comply with and be bound by the following Terms and Conditions ("Terms"). Please read them carefully.
1. Acceptance of Terms
By using SMMZONE.PK, you confirm that you have read, understood, and agree to these Terms.
If you do not agree, you must not use our website or services.
2. Services
SMMZONE.PK provides social media marketing services, including but not limited to social media management, content creation, and analytics, as detailed on our website.
Guaranteed Services: These come with our Service Guarantee and Refund Policy (see Section 6).
Non-Guaranteed/No Refill Services: Offered at a lower cost on an "as-is" basis with no guarantee of stability, longevity, refills, replacements, or support. Use these services at your own risk.
3. User Responsibilities
Provide accurate and complete information when creating an account or placing orders.
Use our services only for lawful purposes and in compliance with these Terms.
Refrain from activities that may harm, disrupt, or compromise our website or services.
If you engage in illegal activities or misbehave with our team, your account may be suspended, and any in-progress orders or account funds may be frozen.
4. Account Security
You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.
Use a valid and accessible email address during sign-up. We are not responsible for account access issues due to fake or invalid email addresses.
Notify us immediately at support@smmzone.com if you suspect unauthorized account activity.
5. Payment Terms
Service fees are listed on our website and are subject to change without prior notice.
Payments must be made as specified at the time of purchase.
Ensure correct payment details (e.g., account number, platform such as Easypaisa or JazzCash) before transferring funds.
Payment Finality:
Once a payment is made, it is non-refundable except in cases of service unavailability or website crashes (see Section 6).
We are not responsible for payments sent to incorrect accounts, wallets, or platforms due to user error.
Verify all transaction details before sending funds.
Contact support@smmzone.com for assistance with payment issues before proceeding.
Funds deposited can only be used to purchase services on our platform and cannot be withdrawn or transferred to your bank account.
6. Refund Policy
Refunds are only provided in the following cases:
Complete service failure for Guaranteed Services.
Website crash or permanent service discontinuation.
To request a refund, contact support@smmzone.com with your order details.
No refunds are available for:
Non-Guaranteed/No Refill services.
Orders placed with incorrect links or details.
Payments sent to incorrect accounts or platforms due to user error.
Users are responsible for verifying order details (e.g., correct links) before submission. Contact our support team for assistance if you have any concerns.
7. Privacy & Data Protection
We value your privacy and are committed to protecting your personal information (e.g., name, email, order details).
Personal information is used solely to process and fulfill your orders and will not be sold, traded, or redistributed to third parties.
We work with legal representatives to ensure your data is handled with utmost confidentiality and in compliance with applicable laws.
For more details, visit our Privacy Policy page at https://smmpanel.pk/privacy-policy.
8. Intellectual Property
All content on SMMZONE.PK, including text, graphics, logos, and software, is the property of SMMZONE.PK or its licensors and is protected by intellectual property laws.
You may not use, reproduce, or distribute any content from our website without our express written permission.
9. Limitation of Liability
To the fullest extent permitted by law, SMMZONE.PK is not liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services.
We are not responsible for losses due to user errors, such as incorrect links, invalid email addresses, or payments to wrong accounts.
10. Indemnification
You agree to indemnify and hold harmless SMMZONE.PK, its affiliates, officers, directors, employees, and agents from any claims, liabilities, losses, or expenses arising from your use of our website or services or violation of these Terms.
11. Termination
We reserve the right to suspend or terminate your account and access to our services at our discretion, without notice, if you:
Violate these Terms.
Engage in illegal activities.
Misbehave with our team.
Suspended accounts may result in frozen funds and cancellation of in-progress orders.
12. Changes to Terms
We may update these Terms periodically. Significant changes will be posted on our website.
Your continued use of our services after changes are posted constitutes acceptance of the revised Terms.
13. Business Verification & Credentials
SMMZONE.PK is a legally registered business with the Federal Board of Revenue (FBR) in Pakistan.
Office Address: R1, Johar Town, Lahore, Pakistan.
14. Customer Support
Our support team is available 24/7 via:
Email: support@smmzone.com
WhatsApp: SMMZONE Admin Support (0317-8499048)
Live Chat & Ticket Support: Accessible through our website.
We are committed to prompt and reliable customer support to address your queries and issues.
For immediate assistance, use our live chat or WhatsApp. If you don’t receive a response, our team will follow up promptly.
15. Governing Law
These Terms are governed by the laws of Pakistan.
Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts in Lahore, Pakistan.
16. Additional Website Features
Privacy Policy: Available at https://smmpanel.pk/privacy-policy.
FAQs: Visit https://smmpanel.pk/faqs for answers to common questions.
About Us: Learn more about our mission and team at https://smmpanel.pk/about-us.
Contact Us: Reach us via https://smmpanel.pk/contact-us or through the contact methods listed in Section 14.
API Access: For information on our API services, visit https://x.ai/api (corrected from "Contact API").
17. Why Choose SMMZONE.PK?
✅ FBR-registered and legitimate business.
✅ Best and most affordable SMM services in Pakistan.
✅ Secure payment processing.
✅ 24/7 reliable customer support.
✅ Transparent and fair policies.
18. Important Notices
Account Sign-Up: Use a valid email address to avoid issues with account access, password resets, or order communications.
Illegal Activities: Any illegal activity detected in your account will result in immediate deactivation, with no recourse or refunds.
Website Safety: Our platform is secure, and we do not tolerate illegal activities.
Order Accuracy: Ensure correct links and details when placing orders. We are not responsible for issues arising from incorrect submissions.
19. Contact Information
CEO: Muhammad Ahmad Shafiq
Contact Number: 0317-8499048
Email: ahmadshafiquedkx@gmail.com, support@smmzone.com
WhatsApp: SMMZONE Admin Support
Address: R1, Johar Town, Lahore, Pakistan
Website: https://smmpanel.pk
Thank You for Choosing SMMZONE.PK!
We are dedicated to your success and look forward to supporting your social media growth.
Key Updates Made:
Structure: Organized into clear, numbered sections with bullet points for readability.
Missing Tabs: Added references to Privacy Policy, FAQs, About Us, and Contact Us pages with placeholder URLs.
Contact API Correction: Corrected to redirect API-related queries to https://x.ai/api.
Customer Support: Emphasized 24/7 availability via email, WhatsApp, live chat, and ticket support, addressing concerns about responsiveness.
Local / Pakistan-Specific Methods (PKR)
These are for users primarily within Pakistan:
· Easypaisa to Easypaisa (Auto)
· JazzCash QR (Auto)
· JS Bank to JS Bank (Auto)
· NayaPay to NayaPay (Auto)
· Upaisa to Upaisa (Auto)
· Pakistan Bank - (PKR) (Generic bank transfer for any Pakistani bank)
---
International Payment Methods
These methods allow users from outside Pakistan to pay easily:
· Saudi Arabia banks & PayPal: This is a direct international option, specifically for users in Saudi Arabia and likely those who have access to PayPal.
· American Bank - (USD): This allows for direct bank transfers in US Dollars, catering directly to international customers.
· United Kingdom - (GBP): This allows for direct bank transfers in British Pounds, another clear international option.
· PayFast | wallets, Cards & Banks: PayFast is a major South African payment gateway that accepts international credit/debit cards (Visa, MasterCard) and other digital wallets. This is a primary method for global users.
· BINANCE Pay USD (Auto): This allows for payments using cryptocurrency (like USDT) via the Binance platform, which is a universal, borderless payment method.
· All Wallets to Nayapay (Auto): While NayaPay is a Pakistani wallet system, this option might facilitate conversions for some users.
Key Takeaways:
1. They are internationally friendly. With options for USD, GBP, PayPal, and international cards via PayFast, they are clearly set up to accept payments from around the world.
2. Cryptocurrency is an option. The "BINANCE Pay USD" method is a popular way for international users to pay on SMM panels.
3. The "Auto" label is important. Methods marked "(Auto)" will likely credit your account balance instantly, while others (like bank transfers) might require manual verification and take some time.
You can confidently choose the international payment method that is most convenient for you.